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Shop Now! Security

Providing you with a secure online experience is a high priority of Parts Now!'s. We recognize that your privacy and security are of the utmost importance, and we have devoted a great deal of effort to ensure that your personal information is safeguarded by industry-standard data encryption. Here is some information concerning Parts Now!, our commerce site Shop Now! and our current security practices.

Store Security -- Safer Transmissions

Positive identification. Parts Now!'s Shop Now! web site is registered with site identification authorities to enable your browser to confirm the Parts Now! web site identity before any transmission is sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information requested to complete an online order your data reaches your intended target or your browser notifies you (prior to your sending any personal information) that the potential receiving site looks suspicious and should be avoided.

Data encryption. If you are using a security-enabled browser (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater), the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted. The Shop Now! site utilizes industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of: potentially sensitive information such as your name, address and critically sensitive information like your credit card number. If you are concerned only about the privacy of your credit card information, we encourage you to submit your order over the phone at 1-608-276-8688 or via fax at 1-608-276-9593 to complete your order. Use your browser's Back button to return to the previous page to exit your order or simply Log Out.

Store Security - Help Protect Yourself

If you use a security-enabled browser (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater) paying attention to two browser features will decrease the chances for the unintended or fraudulent use of your personal information:

Your browser security preference settings are your first line of defense to stopping the theft or unwanted viewing of confidential, personal information. The most popular browsers offer you the ability to receive an alert or notification if any of the following happen or are about to occur:

If your credit card company: (a) determines that the charges were fraudulent charges resulting from your online purchase at www.partsnow.com, and (b) holds you liable for any of the unauthorized charges, contact us immediately. For your convenience, you can contact us by e-mail. In order to help you, we will need the following information:

  • Your contact and credit card information
  • Incidents where you were changing between secure and insecure transmission modes
  • Incidents where you were receiving an invalid site identification for the site to which you are about to transmit
  • Incidents where you were sending a transmission over an "open" or unsecured connection

Check the settings of your browser security features to see all the checks that are possible and those that are currently in place.

2. Browser security signals.

The presence of security measures surrounding the entry of data on a web page is identified in several ways for you on your browser:

  • The URL identifying the page will always begin with "http://" versus the normal "http://".
  • A security symbol to indicate operation in a mode that supports secure transmissions
  • A "closed lock" icon is present in the bottom right-hand corner of your Microsoft Internet Explorer browser screen
  • Depending on your version, an "unbroken key" or closed lock icon appears in the lower left-hand corner of the Netscape Navigator browser screen or

Double-clicking on the lock lets you confirm that you're connected to a secure site and view the site's certificate to make sure for yourself that the name on the certificate matches the company you think you're connected to. Most browsers can also be set to alert you when you enter and leave a secure site.

We hope that once you understand the measures we employ and the steps you can take to protect yourself, you'll be as confident about the security of your transactions and personal information as we are. The end result? When you buy online with Parts Now!, you can buy with a measure of confidence.



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